FAQs

On the home page of our website you will see a box which says “Enter now”. Click that and you will be taken to the entry form.

Stage 1 is to answer the competition question by typing your answer in the box.

Stage 2 is to select the number of entries you require. Please remember that these are entries, not attempts to answer the competition question correctly. If your answer is wrong, you will not be able to try again unless you purchase more entries. You will see the question before you choose to enter but you cannot find out if you are right or wrong until after you have purchased your entries.

Stage 3 is to complete your details on the entry form and pay the entry fee. You will need to tick the box to confirm that you accept our terms and conditions. You can read them by clicking here www.plumcompetitions.co.uk/competition-terms-conditions.

When you have paid your entry fee, you will be told if you have answered the question correctly. If you have, your name will be entered in the draw with all of the other correct entries. If you have not answered correctly, you will not be entered into the draw.

You will also receive an email confirming whether your answer is right or wrong and confirming if you have been entered into the draw.

There is also a free entry route available. To enter for free, send your name, address, telephone number, email address and answer to the competition question to us at the following address: 

Plum Competitions

Stirling Enterprise Park

John Player Building

STIRLING

FK7 7RP

Entries must be submitted via first or second class post. Bulk entries are not accepted and if received will count as one single entry. If you wish to enter for free multiple times you may do so up to any limit placed on the number of entries. Each free entry must be submitted separately.

The opening and closing date of the competitions are stated on the website. If we have to change either of these dates for any reason, we will update the website accordingly. We will only change the dates if we have to for reasons outside of our control.

The competition is open to residents of the United Kingdom only who are 18 years or older. 

We do not except entries from anyone outside of these areas as the laws for running competitions vary. This competition has been organised to comply with the laws of England, and Wales.

Also, you cannot enter this competition if you are a relative of any of our suppliers.

The prizes are described fully on the website. You can find out more details by clicking here www.plumcompetitions.co.uk/live-competitions. 

We reserve the right to offer an alternative prize of an equal or higher value if the prize is unavailable for any reason.

We need to use your data to administer the competition and award prizes. We do not use your data for any other purpose.

We do not share your data with any third parties unless this is necessary for administering the competition.

Full details of how we use your data are included in our Privacy Policy which you can read here www.plumcompetitions.co.uk/privacy-policy.

If you are the winner, we may have to share your details with the Advertising Standards Authority to confirm that we have administered the competition and awarded the prizes fairly.

You have the right to opt out from us using your data at any time. However, if you do ask us to remove your details from our database prior to the closing date, you will be withdrawing from the competition. You will not be entitled to a refund of any entry fees you have paid.

No, this is not compulsory. However, with your permission, we would love to share your excitement on our website and social media pages.

Even if you do not want to participate in any promotional exercises, we may have may have to provide your details to the Advertising Standards Authority to prove we have administered the competition and awarded the prize fairly.

Whilst this may be disappointing, you have to remember that this is a competition and we have deliberately made the question tough to comply with the law. (See more on this below https://www.gamblingcommission.gov.uk/public-and-players/guide/page/free-draws-and-prize-competitions) 

If you get the question wrong, you will not be entered into the draw so you will not have the chance to win the prize. You will not be entitled to a refund of your entry fees. If you want to, you can try again.

You can enter the competition as many times as you wish up to any limit we specify. Your entries may be restricted if we reach the maximum number of entries.

Whilst this isn’t gambling, we still urge you to keep this fun and not spend more than you can afford.

Everyone who gets the answer to the question correct will be entered into a draw. The winner will then be chosen at random from all the correct entries.

The maximum number of entries is stated on each competition so your chances of winning will vary from competition to competition. As an example, if entries are capped at a maximum of 3000, this means that if you purchase 1 entry and get the answer correct, your chances of winning will be no worse than 1 in 3,000. 

You can increase your chances of winning by purchasing more entries. For example, if you purchase 10 entries in the example above and you get the answer correct, your chances of winning will be no worse than 1 in 300.  

We say “no worse than” because we expect a significant number of people to get the answer to the question wrong. We cannot predict how many this will be but say 500 people got the answer wrong and they each purchased 1 entry each. Your chances of winning with a single correct entry will now improve to 1 in 2,500. 

This is not a lottery or a free prize draw. It is a prize competition and the law says that to be in with a chance of winning, you must demonstrate your skill, knowledge or judgement.

The law says that the question should be sufficiently difficult that a significant number of people either get the answer wrong or are put off entering. However, this means that the odds of winning are actually increased for those who get the answer correct.

If you haven’t received an email from us confirming your entry and whether you got the question right or wrong, please check your spam folder. If it is not in there, please email us at [email protected].

We do not offer refunds of entry fees if you get the answer to the question wrong, or if you are disqualified from the competition for any reason.

If you have any questions that have not been answered here, please email us at [email protected] and we will happily answer them for you.